Here is the final version of your Terms and Conditions with the website URL included:
Terms and Conditions
Effective Date: February 27, 2025
Last Updated: February 27, 2025
These Terms and Conditions (“Agreement”) govern the use of services offered by eSIM Telecom, including the sale and provision of eSIMs, virtual numbers, VPN services, and related products (“Services”) through our website www.esimtelecom.com (“Site”). By accessing or using our Services, you agree to comply with and be bound by these Terms and Conditions, including our Privacy Policy, which is incorporated by reference.
Please read these Terms and Conditions carefully before using our Services.
1. General Terms of Service
1.1. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a contract in order to use our Services. By agreeing to these Terms, you represent and warrant that you meet these requirements.
1.2. Account Creation and Security
To access certain features of the Site and Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
1.3. Use of Services
You agree to use our Services only for lawful purposes and in accordance with all applicable laws and regulations. You must not use the Services to transmit any harmful, unlawful, or fraudulent activities.
2. Privacy Policy and Data Protection
2.1. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our Services, you consent to the practices outlined in the Privacy Policy.
2.2. Data Security
We take reasonable measures to protect your personal and financial information. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
3. Payment Terms
3.1. Payment Methods
We accept payments through the following methods: [Insert accepted payment methods, e.g., credit/debit cards, PayPal, Stripe]. Payments are processed securely via third-party payment gateways.
3.2. Payment Authorization
By submitting an order, you authorize us to charge the provided payment method for the total amount of the Services you are purchasing. You agree to provide accurate and complete information during the payment process and to notify us of any changes to your payment details.
3.3. Pricing
All prices are listed in USD and are subject to change without notice. Prices are confirmed at the time of purchase. Applicable taxes and additional charges (e.g., service fees) will be added to the final total.
4. Refund and Cancellation Policy
4.1. Refund Eligibility
We offer a 14-day refund policy from the date of purchase for Services that have not been used. If you have not activated or used the eSIM, virtual number, or VPN service, you may be eligible for a refund.
4.2. Refund Process
To request a refund, please contact our support team at support@esimtelecom.com with your order number and reason for refund. We will review your request and process the refund accordingly.
4.3. Refund Method
Refunds will be processed to the original payment method used at the time of purchase. If the payment method is no longer available, we can provide a refund to your account wallet with us upon your request. Wallet credits can be used towards future purchases of Services.
4.4. Non-Refundable Services
Refunds are not applicable if you have used or activated the purchased Services (e.g., if the eSIM has been activated or the virtual number has been used). Refunds are also not applicable for subscription-based Services once the subscription period has begun.
5. Service Availability and Restrictions
5.1. Service Availability
We make reasonable efforts to ensure that our Services are available to you at all times. However, we do not guarantee uninterrupted or error-free access to our Services. We reserve the right to temporarily suspend Services for maintenance or other necessary reasons.
5.2. Geographic Restrictions
Some Services, such as eSIMs and virtual numbers, may be restricted or unavailable in certain regions. It is your responsibility to verify whether the Service is available in your location.
6. Termination and Suspension of Services
6.1. Termination by You
You may cancel your account and terminate your use of the Services at any time. Upon cancellation, any unused balances in your account wallet may be refunded, subject to the conditions outlined in the Refund and Cancellation Policy.
6.2. Suspension or Termination by Us
We reserve the right to suspend or terminate your account and access to the Services if we suspect fraudulent or unlawful activity, breach of these Terms and Conditions, or any other action that could harm the integrity of our Services.
7. Intellectual Property
7.1. Ownership
All content, including but not limited to text, images, logos, and software used in providing our Services, is the property of eSIM Telecom or its licensors and is protected by copyright and other intellectual property laws.
7.2. License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal or business purposes, subject to these Terms and Conditions.
8. Limitation of Liability
8.1. Limitation of Damages
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services, including but not limited to loss of data, loss of revenue, or any other losses.
8.2. No Guarantee of Service Performance
While we strive to provide high-quality Services, we do not guarantee uninterrupted, error-free performance of the Services, nor do we guarantee specific outcomes resulting from the use of our Services.
9. Governing Law and Dispute Resolution
9.1. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.
9.2. Dispute Resolution
Any disputes arising from this Agreement shall be resolved through binding arbitration in the United Kingdom, unless you opt for legal action in a court of competent jurisdiction. By using our Services, you agree to arbitrate any disputes in accordance with the rules of the [Insert arbitration body].
10. Modifications to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed of any changes.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us directly via email at:
Email: support@esimtelecom.com
Address: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE
Company Number: 16228731
Website: www.esimtelecom.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.